Support

Contact

Email support@usagetstick.com or use the form. A person reads every message and replies within one business day. Include your order number if you have one; it is in the subject of every order email.

Goes straight to support@usagetstick.com. We reply to the address above.

Before you write

Order status and tracking are on your order page; the link is in every order email. To get the link again, use Track an order. For a damaged or wrong item, email photos of the package and item within 24 hours of delivery. The form does not accept attachments. You can also browse the FAQ for common questions.